Your data

Delete your Zencut AI account

Last updated: October 21, 2026

Zencut AI is published by LIMNOS. You can delete your account and everything in it at any time, in the app or by asking us by email.

In the app

1. Open Zencut AI and sign in.
2. Go to the Account tab and tap Delete account, at the bottom. Without a subscription, it is also at the bottom of the subscription screen.
3. Confirm with your password, or with Google or Apple if you signed in with them.

Your account and data are deleted right away.

Without the app

1. Send an email to hello@zencut.ai from the address of your Zencut AI account, with the subject “Delete my Zencut account”.
2. If you signed in with Apple and hid your email, tell us the email shown in the app under Account, or write from the Apple ID linked to it.
3. We delete the account within 30 days and confirm it by email. We only act on a request sent from the account's address, so nobody else can delete your account.

Cancel your subscription first

Deleting your account does not cancel your subscription. Cancel it where you bought it: in Google Play (Payments & subscriptions), in your App Store account settings, or on zencut.ai/account for a subscription bought on our website. Do this before deleting your account, while you can still sign in.

What is deleted

• Your account: email address, name, profile picture and sign-in.
• Your videos and everything made from them: thumbnails, extracted audio, transcripts, edits, texts, captions, exports stored with your account, and the images and clips you added.
• Your answers to the questions after sign-up, your settings, your AI processing consent, your plan's video count and your creator invite, if you used one.

What is kept, and for how long

• Usage data (screens visited and actions, linked to a random account identifier, never your name, email or videos): up to 2 years. Ask us and we delete it sooner.
• Technical logs: up to 30 days.
• Subscription and purchase records: as long as the law requires, up to 10 years for accounting.
• Backups at our providers, if any: erased on their normal cycle.
• Audio and transcripts at our AI providers (ElevenLabs, Anthropic): for the limited period set by their own policies.

Delete some of your data and keep your account

• A video, with everything made from it: in the app, open the Videos tab, tap Select, pick the videos, then tap Delete.
• Your usage data or any other data: email hello@zencut.ai from your account's address and tell us what to delete. We answer within one month.

More about the data we collect and your rights: our Privacy Policy.