Legal

Terms of Use

Last updated: October 7, 2026

1. About these terms

These terms govern your use of the Zencut mobile app and related services (“Zencut”), published by LIMNOS, SAS with share capital of €1,500, RCS Paris 939 846 150, 24 rue Keller, 75011 Paris, France (“Limnos”, “we”, “us”). By creating an account or using Zencut, you accept these terms. Our Privacy Policy explains how we handle your personal data.

2. The service

Zencut is an AI video editor for people who talk to camera. You record a video in the app or import one, and Zencut transcribes it and suggests the parts to keep. You can then adjust the edit, add captions, texts, images and clips, and export it. The suggested edits are made by automated systems, not by human editors.

We keep improving Zencut and may add, change or remove features for valid reasons, such as security, legal requirements or product improvements. If a change significantly reduces what your paid subscription gives you, we will tell you in advance and you can cancel your subscription.

3. Your account

You must be at least 16 years old to use Zencut. You agree to provide accurate information, keep your sign-in details secure and not share your account. You are responsible for what happens under your account. Tell us at hello@zencut.ai if you think someone else has accessed it.

If you use Zencut on behalf of a company or other organisation, you confirm that you are authorised to accept these terms for it, and “you” refers to both you and that organisation.

4. Subscription and payment

• Using Zencut requires a paid subscription. Available plans and prices, including taxes, are shown in the app before you buy.
• Each plan has limits, shown in the app before you buy, for example the number of videos you can process each month, the maximum export resolution and how many videos you can edit at once. The monthly count starts again on the day of the month your subscription started. A video counts once its first edit is ready: a video whose processing fails doesn't count.
• Subscriptions are bought and billed through the Apple App Store or Google Play, under their terms. Your payment is handled by Apple or Google, not by us.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You can manage or cancel your subscription in your App Store or Google Play account settings. Cancelling stops the next renewal; you keep access until the end of the period already paid.
• If a free trial is offered, it turns into a paid subscription at the end of the trial unless you cancel before.
• Deleting the app or your Zencut account does not cancel your subscription.
• Refunds are handled by Apple or Google under their policies.

5. Right of withdrawal

If you are a consumer in the European Union, you may have a legal right to withdraw from a subscription within 14 days of purchase. Because subscriptions are bought through the App Store or Google Play, withdrawal and refund requests are handled by Apple or Google under their terms and the applicable law.

6. Your content

You own your content. You keep all rights to the videos you record or upload, the images and clips you add, and the edits you export (“your content”). We claim no ownership of it.

The licence you give us is limited. To run Zencut, you grant Limnos a worldwide, non-exclusive, royalty-free licence to host, copy, process and transform your content, including through our service providers such as hosting and AI providers, only to provide the service to you. This licence ends when you delete the content or your account.

What we won't do with it. We do not sell your content, publish it, show it to other users or use it in our marketing without your permission. Our service providers may only process it on our behalf, under confidentiality obligations and for the purposes above.

Your content is private. Zencut has no public feed or profiles. Your content is only accessed by the systems that run the service and, when necessary, by a limited number of people at Limnos to answer a support request from you, fix a technical problem, investigate a suspected breach of these terms or comply with the law.

Deletion. You can delete your content and your account from the app. We then delete the related files within a reasonable time, except for copies in backups, which are erased on their normal cycle, and data we must keep by law.

Your responsibilities. You confirm that:

• you created your content or have all the rights needed to upload and edit it;
• the people who appear or are heard in it have agreed to it being processed by Zencut;
• you have the rights to any music, footage, logos or other third-party material it contains;
• it does not break the law or anyone else's rights, including copyright, image and privacy rights.

You are also responsible for the videos you publish, including any claims you make in them and any obligation to disclose advertising, sponsorship or affiliate links.

7. AI-generated results

Transcripts and edits are produced automatically and may contain mistakes, such as a misheard word or a cut in the wrong place. Review your videos before publishing them. You are responsible for what you publish.

Processing time depends on the length and size of your video and on the load on our systems. Any time shown is an estimate, not a commitment. If the processing of a video fails, you can try again from the app a limited number of times, unless the file itself can't be processed (for example a video with no sound). If it still fails, contact us at hello@zencut.ai and we will try to fix it.

8. Acceptable use

You agree not to:

• upload content that is illegal, hateful, violent, sexually explicit involving minors, or that infringes anyone's rights;
• try to access other users' data, bypass the subscription, usage limits or security measures, or disrupt the service;
• copy, decompile or reverse-engineer the app, except where the law allows it;
• use Zencut through automated means or to build a competing service;
• resell or share access to Zencut, or offer it to others as your own service.

9. Reporting illegal content

If you believe content processed through Zencut is illegal or infringes your rights, including your copyright, write to hello@zencut.ai with:

• your name and contact details;
• a description of the content and enough information for us to find it;
• why you believe it is illegal or infringes your rights, and, for a copyright claim, the work concerned;
• a statement that the information in your report is accurate and complete to the best of your knowledge.

We will review your report promptly and let you know what we decide. We may remove content and suspend or close the accounts of users who repeatedly upload illegal or infringing content.

10. Our intellectual property

The app, the website, the Zencut name, logo and mascot belong to Limnos. We grant you a non-exclusive, non-transferable licence to use the app while your account is active. Commercial use is allowed: you can use Zencut and the videos you export for any lawful purpose, including your business, advertising and paid content. Nothing in these terms transfers our rights to you, and you may not use our name or logo without our permission, except to refer to Zencut accurately.

If you send us ideas or feedback about Zencut, we may use them freely without any obligation to you. This does not apply to your content.

11. Availability

We work to keep Zencut available and your content safe, but we can't guarantee that the service will be uninterrupted or error-free. We may interrupt it for maintenance. Keep your own copies of the videos you import. A video you record in the app is removed from your device once it is sent to Zencut: export the videos you want to keep before you delete them from Zencut.

12. Suspension and termination

You can stop using Zencut and delete your account at any time from the app. We may suspend or close your account if you seriously or repeatedly break these terms, if your use puts other users or us at legal risk, or if the law requires it, after warning you when possible. If we stop offering Zencut, we will tell you in advance so you can download your exports.

13. Liability

To the extent permitted by law, Limnos is not liable for indirect losses, such as lost profits or lost audience, or for content you publish. Nothing in these terms limits our liability for gross negligence, wilful misconduct or personal injury, or your rights as a consumer, including the legal guarantee of conformity for digital services.

If you use Zencut for your business and are not a consumer: our total liability to you is limited to the amounts you paid for Zencut in the 12 months before the event giving rise to the claim, and you agree to compensate Limnos for any claim, loss or cost, including reasonable legal fees, caused by your content or by your breach of these terms.

14. Changes to these terms

We may update these terms. If the changes are significant, we will let you know in the app or by email at least 30 days before they apply. If you don't agree, you can stop using Zencut and cancel your subscription before they apply.

15. App stores

If you downloaded Zencut from the Apple App Store:

• These terms are between you and Limnos, not Apple. Limnos, not Apple, is solely responsible for the app and its content.
• Your licence to use the app is limited to Apple-branded devices you own or control, as allowed by the App Store's Usage Rules.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
• Limnos, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
• If a third party claims that the app infringes its intellectual property rights, Limnos, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, Apple has the right to enforce them against you.

If you downloaded Zencut from Google Play, these terms are between you and Limnos, not Google. Limnos, not Google, is responsible for the app and its support, and your use of Google Play is also subject to Google's terms.

16. Governing law and disputes

These terms are governed by French law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live. If a dispute arises, contact us first at hello@zencut.ai so we can try to solve it. If you are a consumer, you may also use a consumer mediation service free of charge. Otherwise, the dispute will go to the competent courts.

17. General

• These terms and our Privacy Policy are the entire agreement between you and Limnos about Zencut.
• If a provision of these terms is found invalid, the rest remains in force.
• If we don't enforce a provision right away, we have not waived it.
• You may not transfer these terms to someone else. We may transfer them to another company, for example in a merger or acquisition, without reducing your rights.
• Neither of us is liable for delays or failures caused by events beyond our reasonable control.
• You agree that we may communicate with you electronically, including by email and in the app.

18. Contact